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Terms & Conditions

The rules and agreements that govern your use of our services. Please read these carefully before engaging with Global Unified.

Last updated: January 2026

1. Acceptance of Terms

By accessing our website, contacting us, or engaging Global Unified for any service, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.

If you do not agree with any part of these terms, you should not use our services. These terms apply to all clients, visitors, and users of our website and services.

⚠️ These terms form a legally binding agreement between you and Global Unified. If you are entering into this agreement on behalf of a company, you confirm you have authority to do so.

2. Our Services

Global Unified provides digital technology services including but not limited to:

  • Website design and development
  • E-commerce platform development
  • Custom software and application development
  • Search engine optimisation (SEO)
  • Digital marketing services
  • AI integration and automation tools
  • Video and motion design
  • Ongoing maintenance and support

The specific scope, deliverables, and timeline for each engagement are defined in the individual project proposal or agreement provided to the client before work commences.

Global Unified Ltd provides assistance with UK company formation services through trusted UK registration partners. We are not a government authority and do not represent Companies House.

3. Client Obligations

To enable us to deliver your project effectively, you agree to:

  • Provide accurate, complete, and up-to-date information when requested
  • Respond to queries and provide feedback within agreed timeframes
  • Supply any required content, assets, or access credentials promptly
  • Ensure all materials provided to us do not infringe third-party rights
  • Make payments according to the agreed schedule
  • Notify us promptly of any changes to requirements or project scope

Delays caused by the client's failure to meet these obligations may affect project timelines and costs. Global Unified will not be held responsible for delays resulting from client-side issues.

4. Payments & Fees

Payment terms are outlined in each project proposal or invoice. General payment terms include:

  • A deposit is required before work commences — typically 30–50% of the total project value
  • Remaining payments are due at agreed milestones or upon project completion
  • Invoices are payable within 7 days of issue unless otherwise agreed in writing
  • Late payments may incur interest at a rate of 2% per month on the outstanding balance
  • Work may be paused on projects with overdue invoices

All prices are in GBP (£) and exclude VAT where applicable. Additional work outside the agreed scope will be quoted and billed separately.

5. Intellectual Property

Upon receipt of full payment, the client receives full ownership of all bespoke work created specifically for their project, including designs, code, and content developed exclusively for them.

The following remain the property of Global Unified at all times:

  • Pre-existing tools, frameworks, libraries, and code templates used in delivery
  • Proprietary processes, methodologies, and systems developed by Global Unified
  • Any work not yet fully paid for

Clients are responsible for ensuring that any materials, images, or content they provide do not infringe third-party copyright or intellectual property rights. Global Unified accepts no liability for client-supplied materials.

6. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the engagement. This includes business strategies, technical details, pricing, and client data.

Global Unified will not disclose client information to third parties without prior written consent, except where required by law or where necessary to deliver the agreed services (e.g. to a hosting provider).

This confidentiality obligation survives the termination of any project or agreement.

7. Limitation of Liability

Global Unified will deliver services with reasonable care and skill. However, to the fullest extent permitted by law:

  • We are not liable for indirect, incidental, or consequential losses arising from use of our services
  • Our total liability in any case shall not exceed the total fees paid by the client for the specific project in question
  • We are not responsible for losses caused by third-party services, platforms, or tools
  • We do not guarantee specific business outcomes, sales results, or search engine rankings

Nothing in these terms limits liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation.

8. Termination

Either party may terminate a project engagement by providing written notice. Upon termination:

  • The client is liable for payment of all work completed up to the date of termination
  • Global Unified will provide all completed deliverables upon receipt of any outstanding payment
  • Deposits are non-refundable once work has commenced (see Refund Policy)

Global Unified reserves the right to terminate any engagement immediately if the client acts in breach of these terms, engages in unlawful activity, or behaves in a manner that is abusive or harmful to our team.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

We will always attempt to resolve any disputes informally and in good faith before resorting to formal legal proceedings.

10. Changes to These Terms

Global Unified reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon publication on our website.

We will update the "Last updated" date at the top of this page when changes are made. Continued use of our services following any update constitutes acceptance of the revised terms.

We recommend reviewing these terms periodically to stay informed of any updates.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

✉️ support@globalunified.co.uk
📞 +44 747 80 80 955
💬 WhatsApp: +44 747 80 80 955
📍 London, United Kingdom

12. Digital Services Non-Refundable Clause

All digital services provided by Global Unified Ltd are classified as bespoke digital goods. By making any payment and agreeing to the commencement of work, the client explicitly waives their right of withdrawal under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, as performance of the contract has begun at the client's express request.

No refund shall be issued for any completed, partially completed, or in-progress digital service once work has commenced, unless otherwise agreed in writing by Global Unified Ltd.

13. Chargeback Protection Clause

The client agrees not to initiate a chargeback or payment reversal with their bank or card provider without first contacting Global Unified Ltd and allowing a minimum of 14 business days for resolution. Initiating a chargeback without following this process constitutes a breach of contract.

In the event of an unjustified chargeback, Global Unified Ltd reserves the right to pursue recovery of all amounts owed, including a £150 administration fee per chargeback incident, plus any legal costs incurred. All project records, communications, and deliverable evidence will be submitted to the relevant payment processor and, if necessary, to the courts.

14. Enhanced Limitation of Liability

To the maximum extent permitted by applicable UK law, Global Unified Ltd's total liability to the client in connection with any single project or service engagement shall not exceed the total fees paid by the client for that specific project in the three (3) months immediately preceding the event giving rise to the claim.

Global Unified Ltd shall not be liable for any of the following, whether arising in contract, tort (including negligence), or otherwise:

  • Loss of profits, revenue, business, or anticipated savings
  • Loss of data or corruption of data
  • Loss of goodwill or reputation
  • Any indirect, special, or consequential losses
  • Business interruption of any nature

Nothing in these Terms shall limit or exclude liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be limited by law.

15. Dispute Resolution

In the event of any dispute arising from or relating to these Terms or the services provided, the parties agree to first attempt resolution through good-faith negotiation. If unresolved within 14 business days, the parties agree to mediation before pursuing court proceedings.

These Terms and any disputes or claims arising out of or in connection with them shall be governed by and construed in accordance with the law of England and Wales. Both parties irrevocably agree to submit to the exclusive jurisdiction of the courts of England and Wales.